All orders are shipped from our Australian warehouse by MeWellness Australia Pty Ltd (ABN 92 687 950 670). Every Air Relax system we sell is genuine Australian stock with a 240V AU plug.
Shipping rates
Shipping is calculated at checkout based on your delivery address and the size of your order. Express options, where available, are shown at checkout with live pricing.
Dispatch & delivery times
Orders are dispatched within 1–2 business days from Sydney, NSW. Typical delivery windows after dispatch are 2–4 business days for NSW/ACT/VIC/QLD metro, 3–6 business days for SA/TAS and regional areas, and 5–8 business days for WA/NT and remote areas. You'll receive tracking by email as soon as your order ships.
Delivery details
We deliver to street addresses, PO Boxes and Parcel Lockers across Australia. If no one is available at delivery, the carrier will follow their standard safe-drop or collection-card process. Please check your delivery details carefully at checkout, as re-delivery fees for incorrectly entered addresses may be passed on.
Damaged in transit
If your order arrives damaged, take photos of the packaging and item and contact us within 7 days at sales@mewellness.com.au. We'll sort out a replacement or refund in line with our Refund & Returns Policy and your Australian Consumer Law rights.
Questions
Contact us at sales@mewellness.com.au or 0470 645 648. Postal address: PO Box 48, Quakers Hill NSW 2763.